> For the complete documentation index, see [llms.txt](https://docs.pedagogue.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pedagogue.io/readme.md).

# Support

Welcome to Pedagogue Support. Find answers to common questions, step-by-step guides and troubleshooting help for the Pedagogue platform.

## For everyone

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Getting started</strong></td><td>Create your account, log in and find your way around the platform.</td></tr><tr><td><strong>Plans and features</strong></td><td>Compare plans and see what each tier includes.</td></tr><tr><td><strong>Troubleshooting</strong></td><td>Fix login problems, missing certificates and other common issues.</td></tr><tr><td><strong>Contact us</strong></td><td>Get in touch with the Pedagogue team.</td></tr></tbody></table>

## For learners

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Courses and lessons</strong></td><td>Browse courses, complete interactive lessons and track your progress.</td></tr><tr><td><strong>Certificates</strong></td><td>Download your permanent, issue-dated certificates.</td></tr><tr><td><strong>Your AI Passport</strong></td><td>View your professional credentials in one place.</td></tr></tbody></table>

## For school administrators

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Your admin dashboard</strong></td><td>Navigate the admin console and manage your organisation.</td></tr><tr><td><strong>Inviting users</strong></td><td>Add staff one at a time or in bulk via CSV upload.</td></tr><tr><td><strong>Analytics and reporting</strong></td><td>Track completion rates, active users and learning hours.</td></tr><tr><td><strong>Governor pack</strong></td><td>Generate a PDF summary for your governing body.</td></tr></tbody></table>