# Support

Welcome to Pedagogue Support. Find answers to common questions, step-by-step guides and troubleshooting help for the Pedagogue platform.

## For everyone

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Getting started</strong></td><td>Create your account, log in and find your way around the platform.</td></tr><tr><td><strong>Plans and features</strong></td><td>Compare plans and see what each tier includes.</td></tr><tr><td><strong>Troubleshooting</strong></td><td>Fix login problems, missing certificates and other common issues.</td></tr><tr><td><strong>Contact us</strong></td><td>Get in touch with the Pedagogue team.</td></tr></tbody></table>

## For learners

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Courses and lessons</strong></td><td>Browse courses, complete interactive lessons and track your progress.</td></tr><tr><td><strong>Certificates</strong></td><td>Download your certificates and understand validity periods.</td></tr><tr><td><strong>Your AI Passport</strong></td><td>View your professional credentials in one place.</td></tr></tbody></table>

## For school administrators

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Your admin dashboard</strong></td><td>Navigate the admin console and manage your organisation.</td></tr><tr><td><strong>Inviting users</strong></td><td>Add staff one at a time or in bulk via CSV upload.</td></tr><tr><td><strong>Analytics and reporting</strong></td><td>Track completion rates, active users and CPD hours.</td></tr><tr><td><strong>Governor pack</strong></td><td>Generate a PDF summary for your governing body.</td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pedagogue.io/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.